Went beyond expectations

Karen Murray, Louisville, KY

We wanted to be sure we were spending our renovation money most effectively and making improvements to make our home more comfortable and energy-efficient.  With the age of our home and the various additions and renovations over the home's history, this was not a straightforward job, but Eric and Shawn were able to assess our needs well and help us and our contractor decide what improvements made sense and what might not be worth the time and money.

Eric was able to come the day after I contacted him for the initial appointment and within just a few days of the time I called him for the followup.  He was punctual and professional.  We had reservations at first about spending the money it would take to do the audit, but in hindsight, we are glad we made the investment.  Eric has gone beyond our expectations to help us do what we need to in order to get the 20% rebate from the state for our efficiency-improvement measures.